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rockcastlecoky

L99 Legend
Forum Regular
586 Posts

Posted - 08/20/2013 :  01:28:42    Reply with Quote
Myself (and my aliases) rockcastle and 60srock are unable to feature a game on our profiles, I already have a featured game but I wish to change it. Since my aliases have had that problem I haven't tried to change the featured game on my profile. Just waiting until rockcastle and 60srock get resolved. This issue has been outstanding for MANY days now so I have been very patient with you.

saucyone

L99 Legend
Forum Regular
582 Posts

Posted - 08/20/2013 :  02:22:36    Reply with Quote
I fully understand the frustrations that Rock is having. I think sometimes we lose sight of the real purpose of this site..FUN.......I want this site to be successful for Haplo,but you have to BE here FOR us. After all,we've been here for YOU! As Rock stated,some things are still very unclear and confusing and need to be resolved. Please,at least give us that.
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rockcastlecoky

L99 Legend
Forum Regular
586 Posts

Posted - 08/20/2013 :  04:17:57    Reply with Quote
Saucyone said "some things are still very unclear". Like one of my "active quests" is called "Luck of The Dice" and that's all it says. I presume it means the "Take A Chance" thingy. So I played it. I didn't get the achievement it stated. Maybe I was supposed to get something specific with the dice. The active quest didn't say. Maybe "Luck Of The Dice" meant something else. It just doesn't say.

quote:
Originally posted by saucyone

I fully understand the frustrations that Rock is having. I think sometimes we lose sight of the real purpose of this site..FUN.......I want this site to be successful for Haplo,but you have to BE here FOR us. After all,we've been here for YOU! As Rock stated,some things are still very unclear and confusing and need to be resolved. Please,at least give us that.


Edited by - rockcastlecoky on 08/20/2013 04:18:49
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saucyone

L99 Legend
Forum Regular
582 Posts

Posted - 08/20/2013 :  04:31:19    Reply with Quote
Just unlocked a rune completing a quest. Previously,I had tried to unlock this rune and the message was"item not found". Don't understand this wishy washy crap.
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rockcastlecoky

L99 Legend
Forum Regular
586 Posts

Posted - 08/20/2013 :  04:32:46    Reply with Quote
Oops! I also forgot to mention that NONE of my identities Rockcastlecoky, rockcastle or 60srock has any sound...like the ka-ching. Some do and some don't have the little drop down in the upper right corner (like when I rate a game, etc.).
The ONLY sound that I now get is the big screen when I get my gold when I logon at the start6 of the day or a major award, etc.
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rockcastlecoky

L99 Legend
Forum Regular
586 Posts

Posted - 08/20/2013 :  06:46:56    Reply with Quote
I said it before and I'll say it again. The PLAYERS here at PIOTW DESERVE a site that works! We deserve a site without bugs! If a bug happens, the PLAYERS SHOULD expect it to be resolved in a timely manner!
That's called respect!!!
We understand things take time. But not days! That is unrealistic!!!
If Haplo was / is unable to repair or understand the coding, it should have never been used in the first place!!!
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haplo

L90 Legend
Administrator
608 Posts

Posted - 08/20/2013 :  09:56:18    Reply with Quote
Troubleshooting/debugging isn't as easy as it looks. Especially for intermittent problems that someone other than you is having. If you can't reproduce the problem, you can't really address it outside of guesswork. 80% of bugs are reproducible and can be fixed within an hour or two of noticing them, but then there's that other 20%...

I see two major issues reported in this thread: broken ability to feature a game, and broken sound. I'm aware of both of these and working on a fix.

Regarding the quest you asked about rock, that is an achievement quest, it says Reward: Achievement. If you go to your achievements pane on your profile, or the achievements section of the help, you can see descriptions of all the achievements you can do including the one listed in your active quests.
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rockcastlecoky

L99 Legend
Forum Regular
586 Posts

Posted - 08/20/2013 :  20:23:09    Reply with Quote
Haplo, buy some eyeglasses. You completely ignored Saucyone in this thread. Please apologize to her. Also, what about Ujay065, Peterre and Jonny001? Have you resolved their issues? Have you acknowledged their issues?

Also...my sound. I DID have sound when I completed an Active Quest.and got the "big screen showing my award. Now I don't.

quote:
Originally posted by haplo

I see two major issues reported in this thread: broken ability to feature a game, and broken sound. I'm aware of both of these and working on a fix.


Edited by - rockcastlecoky on 08/20/2013 20:26:31
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saucyone

L99 Legend
Forum Regular
582 Posts

Posted - 08/20/2013 :  20:37:35    Reply with Quote
Haplo has" RUNED " my life.
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rockcastlecoky

L99 Legend
Forum Regular
586 Posts

Posted - 08/20/2013 :  21:33:01    Reply with Quote
Haplo, please disregard my sound issue mentioned below. The problem was on my end and has been resolved.

quote:
Originally posted by rockcastlecoky

Also...my sound. I DID have sound when I completed an Active Quest.and got the "big screen showing my award. Now I don't.



quote:
Originally posted by haplo

I see two major issues reported in this thread: broken ability to feature a game, and broken sound. I'm aware of both of these and working on a fix.


[/quote]
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haplo

L90 Legend
Administrator
608 Posts

Posted - 08/21/2013 :  03:32:44    Reply with Quote
I read what you wrote saucyone (sorry if you thought I was ignoring you). I'm not sure what could cause an item not found error when activating a rune, think it may have been a one-time glitch. Please let me know if the same thing happens again.
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saucyone

L99 Legend
Forum Regular
582 Posts

Posted - 08/21/2013 :  04:37:53    Reply with Quote
Lor,Zu,and Por runes cannot be found.
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peterre

L99 Legend
Forum Participant
187 Posts

Posted - 08/21/2013 :  17:05:58    Reply with Quote
i played 30 games. 4 number 1 high scores, rated several games ....zero runes on my path , so...saucy and rock... be happy, you both find many runes :)
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saucyone

L99 Legend
Forum Regular
582 Posts

Posted - 08/21/2013 :  19:23:44    Reply with Quote
Most of my runes I have purchased.
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rockcastlecoky

L99 Legend
Forum Regular
586 Posts

Posted - 08/23/2013 :  13:18:22    Reply with Quote
Saucyone, I see you first reported your problem with runes here in the forum on the 20th of this month. I understand that you are still experiencing the same problem.
If I had the authority, I would refund the gold you used to purchase the runes. I would also give you additional gold due to this problem not being handled in a timely manner (within 24 hours). I also think you should be due additional gold for reporting this problem first and considering the severity of this problem. This last part has to due with karma and other items that have been openly discussed and (it seems) only partially enacted. Like some things here, things get talked about and are said "to be coming" but get lost on a back burner somewhere.
Like I said Saucyone, I would "IF" I had the authority. It seems the proper things to do to keep happy and LOYAL players.
But I DO NOT have the authority. But I do watch and listen to EVERY complaint / problem reported in this forum and I fully support EVERY player whose reported problems have yet to be resolved.

quote:
Originally posted by saucyone

Most of my runes I have purchased.

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haplo

L90 Legend
Administrator
608 Posts

Posted - 08/24/2013 :  10:56:28    Reply with Quote
If I understand correctly, you haven't "lost" anything saucyone, is that right? It just won't let you unlock the runes (saying item not found) but you still have the rune. It just won't activate.

I've been trying to find what's causing that, but haven't found it yet. Spent a couple hours on it so far but it's being tricky. Will keep you posted.
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saucyone

L99 Legend
Forum Regular
582 Posts

Posted - 08/24/2013 :  14:33:38    Reply with Quote
No,I'm trying to purchase those remaining three runes and it says item not found. Now,I bought a rune that I already have and can't sell or use it. I need to purchase a rune to complete one of my quests. In other words,just found out that if you purchase a rune you've already unlocked,you can't sell or use it. plus,I'm out 200 in gold........

Edited by - saucyone on 08/24/2013 15:42:04
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saucyone

L99 Legend
Forum Regular
582 Posts

Posted - 08/24/2013 :  16:52:34    Reply with Quote
crazy things happen on this site...now the rune that I purchased has disappeared and my gold has been restored???????????????????????????????????
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peterre

L99 Legend
Forum Participant
187 Posts

Posted - 08/24/2013 :  19:03:51    Reply with Quote
@ Saucy........call Ghostbusters !
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saucyone

L99 Legend
Forum Regular
582 Posts

Posted - 08/24/2013 :  19:36:46    Reply with Quote
Oh yeah yeah...who ya gonna call...GHOSTBUSTERS!!!!!! ekkkkkkkkkkkkkkkkkkkkkkkkkkk!!!!!!!!!!!!!!!
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haplo

L90 Legend
Administrator
608 Posts

Posted - 08/24/2013 :  20:59:37    Reply with Quote
Hmmm very weird. Looking into this.
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